Frequently Asked Questions

How long does it take to receive my order?

Delivery times vary based on location:

  • Lahore orders: 1-2 business days
  • Out-off City orders: 2-4 business days

 

Do you offer pre-built gaming PCs?

Yes, we offer a range of pre-configured gaming PCs optimized for different budgets and performance levels. You can also request a custom-built PC tailored to your needs.

How do I claim a warranty?

To claim a warranty, please contact our customer support with your order number and a description of the issue. You may need to send the product back for inspection before a replacement or repair is approved.

What is your return and exchange policy?
  • Returns: Products can be returned within 7 days of delivery, provided they are unused and in their original packaging.
  • Exchanges: If you receive a defective product, you can request an exchange within the warranty period.

 

What payment methods do you accept?

We accept payments via cash on pickup and bank transfer only.

 

Do your products come with a warranty?

Yes, we provide a 1-2 year limited warranty on all new products, excluding damages caused by physical misuse, power surges, or liquid spills.

Do you offer assistance with PC building?

Yes, our experts provide guidance on assembling gaming PCs, including component selection, compatibility checks, and installation support.

How can I contact Yalman Gaming for further assistance?

You can reach us through:

  • Email: contact@yalmangaming.com
  • Phone: +92 328 4400231
  • Social Media: @yalmangaming on Facebook & Instagram